Orders are shipped within 2 business days (unless otherwise specified) and should arrive between 2-7 business days depending on your location via Canada Post. At this time we are only able to ship to Canadian addresses. You will be contacted if your items are not immediately available or if there are any unforeseen shipping delays.
Free Shipping within Canada on all orders over $85. A flat rate of $10 is charged for orders under $85.
Orders are discreetly packed in plain shipping mailers or boxes from Vixen EB.
Due to the nature of the products we sell, we do not accept any returns or exchanges. If there are any problems with your order, please contact us.
Your privacy is very important to us. We do not sell or distribute any information you give us in any form to 3rd parties and all information will be kept strictly confidential. Your email address is used only to communicate with you directly and efficiently. It will be used to let you know that your order has been processed, your products have been shipped, and about updates to our product lines or website. You can remove yourself permanently from the email list at any time.
Discreet billing: You billing statement will be charged by “Vixen EB 778-8055973 BC”